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Incident Reporting and Management System with Microsoft Power Platform
How Hanes Australasia Modernised Incident Reporting with Real-Time Dashboards and a User-Friendly Power Platform App.
Hanes Australasia, a leading apparel company, sought to improve how it managed health and safety, asset, and quality incidents across its operations. Previously, the organisation relied on a third-party forms and workflow solution to capture and process incident data. Although this system replaced paper-based forms, it soon became clear that it lacked the flexibility, scalability, and real-time insights required by a modern enterprise.
The existing solution made it difficult for teams to track incident trends, generate actionable reports, and integrate data across departments. Reporting was often delayed, and the user experience was cumbersome—resulting in lower engagement from staff and slower response times for critical safety issues.